Wednesday, 15 August 2012


It's SXSW Interactive talks selection time. And I'm looking for votes for my SXSW talk on algorithms. If you find the topic interesting (or you just want to help), clickthrough to vote and share.

Here's the description:

Watson won on Jeopardy. Deep Thought beat Garry Kasparov at chess. Algorithms are everywhere. Facebook’s EdgeRank algorithm drives almost everything you see. Google's success is based on algorithms – its original PageRank algorithm is arguably the most valuable in the history of man. Amazon and Netflix’s recommendation engines fuel their profitability and growth. There are countless other algorithms, ranging from those that guide what we see on YouTube, through to what's trending on Twitter, to what online ads you see or don't see.

Algorithms now govern the market and define whether you have a successful or unsuccessful campaign. Brands must respond to this reality. For now, these systems still lack deep intelligence and creativity, so conceptual creativity can outsmart the computational brute force of algorithms. If you beat the algorithms, you beat the market. If you don't, then you are at their mercy

Questions Answered

  • How do algorithms rule the digital ecosystem? 
  • How do algorithms work and how does this effect brands? 
  • How will algorithms increase in influence in the future? 
  • How is creativity an antidote to the raw power of algorithms? 
  • How can brands outmaneuver the dominant algorithms?
Vote here

Monday, 13 August 2012


NBC achieved a 31.1 million average primetime viewership for its coverage of the Olympics. The best for non-U.S. Summer Olympics in 36 Years. This number tops Beijing by 12% and Athens by 25%.

If like me you were pissed off trying to watch live the most exciting parts of the Olympics in the US, you might be stunned at this number, but also perhaps grudgingly respectful at this media sleight of hand. The hashtag #NBCFail exploded across Twitter.  Influencers across social media screamed out their disapproval to anyone listening. Check out some of the tweets here on #NBCFail.

NBC's TV strategy was simple, broadcast the 'tier 2' sports during the day live, and then rebroadcast during primetime the 'tier 1' events, when they could accumulate the most profitable advertising spend. If you really wanted to watch live events, and you had a cable subscription you could live stream it over the net. Few people were happy with this solution, including me. I got pissed off, others got even more pissed off.

You'll see below a timeline of the tweets, showing social media anger throughout the Olympics, topped and tailed by criticism of broadcasting of the opening and closing ceremony.

This starts to show two things for me:
- The social media audience is influential, but only amongst the social media audience. There are broken links in the social maps that connect society through social media. Not everybody can yet be reached and influenced through social media. And even when they are reached, it's not clear how influential that is.

- Winning in ratings isn't always winning. Their strategy was so transparently manipulative that it has damaged their brand.  NBC rightly believed that if you have the content that people want, however pissed off they get, they'll still tune in and watch. Like me, people were pissed off with the time delay, and the fact you already knew the result before you watched, but you still just obediently tuned-in and watched   NBC won, but it was a pyrrhic victory, that has left a lot of people very unhappy with them.  But perhaps this is what it now takes to make money in these tough time for content owners.

Saturday, 4 August 2012


Great Nike spot.