Forrester recently published a report on the future of communication agencies, called The Connected Agency. It's good reading. I was roped into a debate on the topic on ResearchTalk Podcasts with the report's author, Mary Beth Kemp of Forrester. ResearchTalk is all about using the power of passionate and engaging conversation to inspire innovative thinking and progress - it's very worthwhile visiting. The podcast I did is at this link, and copy of the report is at this link. Enjoy.